jkok Complete Terms and Conditions

jkok (hereinafter referred to as the "Platform", "we" or "us") operates an online casino and betting platform for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the jkok website, application and all related services.

By accessing the platform, registering, or using any service, you confirm that you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the updated Terms.

To use jkok's services you will need to open a personal account. During the registration process you must provide accurate and complete information.

2.1 Registration Requirements

• Each user may open one account only. Multiple accounts in the same person's name are strictly prohibited.
• All information provided at the time of registration must be true, accurate and up to date.
• Keeping your account password confidential is your own responsibility. You are fully responsible for any activity carried out from your account.
• Transferring, selling or sharing your account with anyone else is strictly prohibited.

2.2 Identity Verification (KYC)

jkok reserves the right to verify the identity of its users. For withdrawals or transactions above a certain amount, any of the following documents may be requested:

• A copy of a National Identity Card (NID) or passport
• Proof of an active mobile number
• Proof of ownership of the payment method (such as a bKash or Nagad account)

Until verification is complete, jkok may place a hold on withdrawals. We will bear no liability in this regard.

To use jkok's services, the following eligibility requirements must be met:

• You must be 21 years of age or older.
• You must register using your own personal information — using another person's information is strictly prohibited.
• Use of jkok must be lawful under the laws of your own country or region.
• You are of sound mind and are using the service of your own free will.

jkok supports transactions through all major mobile banking and bank transfer methods in Bangladesh.

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits must be made only from a payment method registered in your own name.
• Deposits made through a third party are not accepted and will be returned.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: generally within 15 minutes to 2 hours.
• Withdrawals can only be made to the payment method used for the deposit.
• Identity verification (KYC) must be completed before a withdrawal can be made.
• To withdraw funds earned from bonuses, the applicable wagering requirements must be met.

4.3 Transaction Cancellation and Rejection

jkok reserves the right to cancel or place a hold on any transaction in the following cases:

• If fraudulent activity is suspected
• If identity verification is incomplete
• If unusual transactions are detected from the same IP address or device
• If any clause of these Terms is violated

jkok offers its users various bonuses and promotional offers. Specific conditions apply to the use of these bonuses.

5.1 Welcome Bonus

• 100% bonus on the first deposit — up to a maximum of ৳8,000.
• Wagering requirement to use this bonus: 20 times (20x).
• Each user will receive this bonus once only.
• After claiming the bonus, wagering must be completed within the specified time limit.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — the specified wagering must be completed first.
• If an attempt is made to obtain a bonus through fraudulent means, the bonus may be forfeited and the account may be closed.
• Claiming bonuses on multiple accounts from the same household or IP address is strictly prohibited.
• jkok reserves the right to modify or cancel any bonus offer at any time.

5.3 Cashback and VIP Program

jkok operates a four-tier VIP program for regular players. Weekly cashback rates by tier:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.5% cashback per week
• Gold: up to 0.8% cashback per week
• Platinum: up to 1.0% cashback per week

Advancement to a higher VIP tier depends on a player's activity and loyalty to the platform. Cashback is added directly to the account balance.

All games available on jkok — slots, live casino, cricket betting and others — are operated according to specific rules.

6.1 Game Rules

• Each game has its own rules, which are available on the game screen. It is the user's responsibility to read them before starting to play.
• If a game is interrupted mid-round due to a technical error, the bet for that round will be considered void and the funds will be returned.
• Game outcomes are determined by a Random Number Generator (RNG) that is impartial and verifiable.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are displayed in the game interface. jkok reserves the right to change these limits at any time.

6.3 Betting Disputes

If a dispute arises over a betting outcome, our support team must be notified immediately via 24/7 live chat or email. The relevant funds may be placed on hold until the investigation is complete.

Any of the following activities are strictly prohibited. Violating these prohibitions will result in measures including immediate account closure and forfeiture of all balances:

• Operating multiple accounts in the same person's name
• Placing bets using bots, automated software or artificial intelligence
• Attempting to influence game outcomes using any system or software
• Using the platform for the purpose of money laundering or terrorist financing
• Abusing the bonus system or following bonus hunting strategies
• Harassing or threatening any jkok officer or employee
• Attempting to access another user's information or account
• Exploiting any vulnerability or technical flaw in the platform

jkok gives the highest priority to protecting users' personal information. Our platform keeps all data secure using SSL encryption technology.

• Your personal information will be used only for the purpose of providing services and verifying identity.
• We will never sell your information to third parties.
• Information may be shared with authorities if required by legal obligation or for the purpose of investigating fraud.

To read our full privacy policy, visit the Privacy Policy page.

jkok regards responsible gaming as a core principle. We want every one of our users to play enjoyably and within their limits.

9.1 Self-Regulation Tools

Users can use the following features to protect themselves:

• Setting daily, weekly or monthly deposit limits
• Self-exclusion for a specified period
• Session time limits
• Reality check notifications

For more details on this, visit our Responsible Gaming page or contact us via 24/7 live chat.

9.2 Protection of Minors

jkok's services are strictly for users aged 21 and above. Parents are advised to remain vigilant to ensure their minor children cannot access this platform.

jkok reserves the right to temporarily suspend or permanently close any account in the following situations:

• Violation of any clause of these terms and conditions
• Detection of fraudulent or suspicious activity
• Registration with false or incomplete information
• Failure to verify age or proof that the user is under 21 years old
• Account remaining inactive for an extended period of time

If you wish to close your account voluntarily, please submit a request via support email or live chat. Any valid balance will be returned after processing.

jkok will not bear any liability in the following cases:

• A game or transaction being interrupted midway due to loss of internet connection
• Password or account information being compromised due to the user's own negligence
• Delays or technical issues with third-party payment services
• Legal complications arising from the use of this service in the user's own area
• Service disruption caused by force majeure events

jkok always strives to ensure a safe and reliable platform. However, we sincerely apologize for any temporary service disruptions due to technical reasons.

jkok reserves the right to change, add to, or amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

For any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat — fastest response time
• [email protected]

For more helpful information regarding these terms and conditions, please visit our FAQ page.